FAQs
Frequently Asked Questions (FAQs)
General Questions
1. What is Midori?
Midori is a brand inspired by the harmony of tradition and modern design. We create elegant products that celebrate cultural heritage while seamlessly fitting into contemporary lifestyles.
2. Where is Midori based?
We aim to bring timeless beauty to customers worldwide online.
3. What does the name “Midori” mean?
“Midori” is a Japanese word meaning “green,” symbolizing nature, growth, and renewal, which align with our values of timeless elegance and connection.
5. Are your products handmade?
Many of our products are crafted by skilled artisans, ensuring each piece is unique and of the highest quality.
6. Do you offer customizations?
Yes, we provide customization options for select products. Please contact us for details on how to personalize your item.
Shipping & Returns
7. Where do you ship?
We ship worldwide.
8. What is your return policy?
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9. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery.
Customer Support
10. How can I contact Midori?
You can reach our customer support team through our Contact Us page.